Frequently Asked Questions

We are committed to making your storage experience informative and hassle-free. Here you will find answers to the most frequently asked self-storage questions. If you can't find the answer you need, our Self Storage Professionals will be happy to help you; just call the location nearest you for further details.
How do I get started?
From the home page, click on Prices, Features, Location. You can get a free quote, reserve a space online, request more information or call the location and speak to a Storage Professional.
What types of storage do you offer?
We welcome both Personal Storage and Business Storage customers. Personal Storage units are available for furniture, file cabinets, family keepsakes or seasonal lawn and garden equipment. For professionals, we offer Business Storage units where file cabinets, documents and office furniture can be securely stored and easily accessed.
What kind of security features do you offer?
We offer state-of-the-art technology to keep your belongings safe. Our facility is fully fenced with security lighting, 24 hour video surveillance and high-security unit locks.
What are your unit sizes?
Unit sizes range from approximately 25 sq-ft to 800 sq-ft and about 10' high. Ask our Storage Professionals what type of unit best suits your needs or use our Storage Calculator to determine the right amount of space for you.
Do I have to sign a long-term storage contact?
No. At Island Storage, all storage is done on a month-to-month basis, and we offer many convenient payment features, including paying online.
Do you provide dollies or carts to help me move my things?
Dollies and handcarts are available at to aid in your move-in and move-out processes.
Do I need storage insurance?
Though not mandatory, storage insurance is highly recommended to protect the value of your belongings.
Do you offer RV/boat/car/motorcycle parking?
Yes! Island Storage proudly offers vehicle and boat storage.
What's the difference between access hours and office hours?
Office hours indicate the presence of a Property Manager who provides in-person customer service, such as accepting payments, answering questions, selling supplies, etc. During access hours, you can use your gate code to access your storage unit, but a Property Manager may not be on hand to assist you.